Kathmandu. The interest of customers has increased in the internet package introduced by Nepal Telecom under the NT Fiber service. The company has increased the capacity of the number due to the increase in the number of customers contacting the number 198 of Telecom to get information about new line connection.
According to Nepal Telecom, customers interested in connecting a new line of NT Fiber can call 198 number and get information about whether the service is available at the location of their choice.
After increasing the capacity of the number, it is expected that it will be easier for the customer to get the necessary information and proceed with the service connection process.
Telecom has arranged that customers can request for NT fiber connection online. For this, you can login to https://complain.ntc.net.np/ and submit the necessary details using your Nepal Telecom mobile number.
According to the company, service related complaints can also be registered in addition to requesting internet connection through the system.
Telecom has recently provided a 30 Mbps internet package under NT Fiber for Rs 4,999. Other packages are also available according to the customer’s needs and usage.
According to the company, while the trend of comparing packages of different service providers based on the fee, speed and quality of internet service is increasing, the customers who want to get internet service at a relatively low fee are attracted to NT Fiber.